1. Payment Process Security:

Project Kindness Senior Dogs India Foundation (hereinafter referred to as “Project Kindness”) ensures that all transactions made on our website are encrypted to protect customer data. Project Kindness shall not be held liable for any failure by the user or a third party to safeguard data during the online payment process.

2. User Responsibility:

Users are responsible for ensuring the confidentiality of their data during online payment processes. Project Kindness shall not be liable for any unauthorized access or information breaches that occur due to the user’s negligence.

3. Payment Methods:

Fees can be paid online through Credit/Debit cards or Net banking. It is important to note that these payments are not directly collected by Project Kindness but by a third-party service provider.

4. Donation Clause:

a. Project kindness encourages and welcomes donations to support our cause.
b. Donations can be made through the designated donation portal on our website.
c. Donations are voluntary, and Project Kindness appreciates the generosity of our supporters.
d. Project kindness shall ensure the confidentiality and security of donor information during the donation process.

5. Confirmation of Payments:

Once the payment is received by the third-party service provider in cleared funds, they will promptly inform Project Kindness about the successful payment. Project Kindness will then confirm the payment details to the customer. If confirmation is not received within 14 days, it is the customer’s responsibility to verify the payment status with Project Kindness.

6. Customer Responsibility:

The customer remains responsible for the payment until Project Kindness confirms receipt and acceptance of the payment. Any outstanding amounts owed to Project Kindness must be settled promptly.

7. Contacting Project Kindness:

In case of any concerns or discrepancies related to payments or donations, customers are encouraged to reach out to Project Kindness for clarification and resolution.

​

7. Refund Policy

Projectkindness.in fo not provide any kind refund amount & donations.